We’ve launched Shipping protection – a feature that safeguards customer orders from delays, damage, or loss. With one click at checkout, shoppers gain peace of mind while you reduce claims, streamline operations, and unlock a new revenue stream.
📍 Go to Navigation > Shipping protection > Choose your preferred display.
How It Works
1. Display at Cart and Checkout
- When customers are ready to pay, they will see the Shipping Protection option directly on the cart or checkout page.
- With just one click, they can add protection to their order.
2. Automatic product creation
- The app automatically generates a virtual product in Shopify called “Shipping Protection”.
- This product is added to the cart to ensure the protection fee is clearly displayed and transparently charged.
3. Flexible pricing methods
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Percentage pricing
- Merchants set a percentage (e.g., 2% of the cart value).
- The app calculates the fee based on the cart total.
- The fee is then rounded up to the nearest available SKU price from an auto-generated list (up to 100 SKUs, with incremental prices, e.g., $1.00, $2.01, $3.02…).
- Example: Cart value $60 × 2% = $1.20 → rounded up to $2.01 SKU.
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Fixed price
- Merchants set a single flat fee (e.g., $1.00), applied to all orders regardless of cart value.
4. Advanced settings
Merchants can fine-tune rules to maximize revenue and align with business strategy:
Percentage pricing
- Percentage: set the base rate
- Minimum charge: ensure a fee never falls below a certain amount.
- Increment amount: adjust SKU price steps (e.g., +$1.00, +$1.50, +$2.00).
Fixed price
- Min cart value: minimum cart threshold to apply protection.
- Max cart value: maximum cart threshold to apply protection.
- Protection price: the flat fee to charge.
This gives merchants full control over how Shipping Protection fees are calculated and applied.